List Management

How do I remove text message contacts who ask to be removed?

avery — Fri, 12 Mar 2021 21:07:38 +0000

How do I remove text message contacts who ask to be removed? avery Fri, 03/12/2021 - 22:07

Any text message recipient can remove themself by replying "STOP" to your message. EnFlyer will automatically recognize and remove those contacts who reply "STOP" from your lists. These contacts cannot be re-added or re-imported.

For any other requests for removal, you will be able to use your text message campaign report to identify and opt-out anyone who requests to be removed.

Do Text Message Contacts Need To Be Opt-in?

avery — Fri, 12 Mar 2021 21:01:39 +0000

Do Text Message Contacts Need To Be Opt-in? avery Fri, 03/12/2021 - 22:01

Yes. You should have documented consent from those on your contact lists that they have agreed to receive communication from you via text message.

If you have any questions about the status of your list or the opt-in process please contact support.

What are 3rd party email lists and why can't I use them?

admin — Mon, 08 Feb 2021 23:35:17 +0000

What are 3rd party email lists and why can't I use them? admin Tue, 02/09/2021 - 00:35

3rd party email lists are email lists provided to you by a third party. These type of email lists are considered Unsolicited Bulk/Commercial Email because none of the email contacts on the list gave you permission to send them email communications. Unsolicited Bulk/Commercial Email is commonly referred to as SPAM and will likely result in your email campaigns being blocked or marked as SPAM. The following are examples of 3rd party lists:

College Email Lists - Lists from college web sites or published directories.
Harvested Email Lists - Lists containing email addresses collected, copied or scanned from the internet.
Traded Email Lists - Lists from an acquaintance in exchange for your list.
Purchased Email Lists - Lists purchased or rented from a list owner or broker.
Public Directories - Lists compiled from a published printed or web directory.
Organization Email Lists - Membership lists provided by an organization.

EnFlyer doesn't provide, sell, or rent lists, nor do we allow the use of these 3rd party lists.
It is a violation of EnFlyer's Terms & Conditions to use third party email lists in your EnFlyer account.